
PENGARUH IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT DAN BUDAYA ORGANISASI TERHADAP PENINGKATAN KINERJA PERUSAHAAN MANUFAKTUR DENGAN PENDEKATAN CRM-SCORECARD
Author(s) -
Nadzirah Ikasari
Publication year - 2017
Publication title -
journal of industrial engineering management
Language(s) - English
Resource type - Journals
eISSN - 2541-3090
pISSN - 2503-1430
DOI - 10.33536/jiem.v1i2.80
Subject(s) - business administration , humanities , business , physics , art