Open AccessFactors Influencing Overall Service Quality of Online Banking: A Comparative Study of Indian Public and Private Sector Banks
Author(s) -
Viral Bhatt,
Bhoomi Mehta
Publication year - 2020
Publication title -
journal of applied business and economics
Language(s) - English
Resource type - Journals
ISSN - 1499-691X
DOI - 10.33423/jabe.v22i4.2915
Subject(s) - business , service quality , quality (philosophy) , marketing , service (business) , public sector , private sector , retail banking , banking industry , key (lock) , accounting , computer science , economics , computer security , economic growth , philosophy , economy , epistemology
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