Open AccessDeterminants of Service Quality in the Trucking Industry
Author(s) -
Jeffrey Kennedy
Publication year - 2018
Publication title -
the journal of applied business and economics
Language(s) - English
Resource type - Journals
ISSN - 1499-691X
DOI - 10.33423/jabe.v20i4.347
Subject(s) - truck , business , quality (philosophy) , service (business) , marketing , trucking industry , servqual , service quality , supply chain , point (geometry) , commercial vehicle , customer satisfaction , transport engineering , engineering , philosophy , geometry , mathematics , epistemology , automotive engineering , aerospace engineering