Open AccessQuality of Categorized Service and Customer Satisfaction in Banking Industry: An Empirical Study on Private Commercial Banks in Bangladesh
Author(s) -
Mohammad Masukujjaman,
Afia Akter
Publication year - 1970
Publication title -
journal of business and technology
Language(s) - English
Resource type - Journals
eISSN - 2408-8609
pISSN - 1992-271X
DOI - 10.3329/jbt.v5i2.9933
Subject(s) - business , service quality , retail banking , marketing , service (business) , customer satisfaction , quality (philosophy) , banking industry , finance , philosophy , epistemology