Open AccessAn Integrated Model for Investigating the Impact of Social CRM on Performance of SMEs in Developing Countries: Instrument Development
Author(s) -
Fathey Mohammed,
Syahida Hassan,
Rahayu Ahmad,
Yousef Fazea
Publication year - 2021
Publication title -
journal of system and management sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.266
H-Index - 4
eISSN - 1818-0523
pISSN - 1816-6075
DOI - 10.33168/jsms.2021.0308
Subject(s) - business , developing country , marketing , economics , economic growth
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