Open AccessManaging Students’ Affairs at Higher Education Institutions: A Qualitative Analysis of Selected Tasks and Processes
Author(s) -
Katarzyna GórakSosnowska,
Michał Matusewicz,
Irena Santor
Publication year - 2019
Publication title -
journal of management and financial sciences
Language(s) - English
Resource type - Journals
eISSN - 2657-5612
pISSN - 1899-8968
DOI - 10.33119/jmfs.2017.30.2
Subject(s) - task (project management) , student affairs , work (physics) , higher education , process (computing) , institution , core (optical fiber) , qualitative research , sociology , public relations , medical education , political science , pedagogy , management , computer science , engineering , medicine , mechanical engineering , telecommunications , social science , law , economics , operating system
Management of students’ affairs is a significant process supporting teaching at every higher education institution. Units responsible for this administrative task (mostly referred to asdean’s offices) not only monitor, verify, and document the educational process of each student, but also regulate some crucial aspects of formal teacher-student relations. While all dean’s offices serve the same purpose – i.e. provide administrative support to the teaching process – and work within a similar legal framework, they manage students’ affairs in different ways. The aim of the article is to explore and analyse these differences. Basing on 26 individual in-depth interviews and visits to dean’s offices in Polish HEIs the paper analyses the organisation of work and selected core processes which are conducted at these units: processing students’ applications, removing from students’ lists, organising thesis defences, and organising examination schedules.