Open AccessTowards Discovering Employee-Worker Interactions - Aspects of Conclusion of Psychological Contract
Author(s) -
Anna Rogozińska–Pawełczyk
Publication year - 2020
Publication title -
edukacja ekonomistów i menedżerów
Language(s) - English
Resource type - Journals
ISSN - 1734-087X
DOI - 10.33119/eeim.2020.58.5
Subject(s) - psychological contract , reciprocity (cultural anthropology) , general partnership , social exchange theory , subjectivity , set (abstract data type) , social psychology , psychology , relation (database) , knowledge management , business , public relations , sociology , epistemology , political science , computer science , finance , philosophy , database , programming language
The psychological contract refers to presumed and subjective beliefs in relation to the exchange relationship, considered mainly between employees and employers. An immanent part of the psychological contract is its subjectivity and the relationship of exchange of expectations, promises or commitments of both parties to the employment relationship. The conditions in which modern organisations have to operate justify the use of the psychological contract for the analysis of employment relationships, but do not yet take into account the emerging new form of relationship at the workplace. Currently, thanks to the development of new technologies, including artificial intelligence, the role of robots in the workplace is growing. The aim of the article is to outline the framework for building the involvement of employees in technologically, socially and emotionally advanced forms of artificial intelligence. The manifestations of workers' interactions with social robots within the framework of a contractual partnership will be defined. To this end, the arguments for the possibility of concluding a psychological contract between a human and a robot based on the theory of exchange and the standard of reciprocity, which can set new directions for research in this area, are reviewed.