Organisational Culture in Public Institutions and its Effect over the Implementation of Total Quality Management Process – Kosovo Case | Zendy

Ilir Rexhepi | Zendy; Ermira Qosja | Zendy

Open Access

Organisational Culture in Public Institutions and its Effect over the Implementation of Total Quality Management Process – Kosovo Case

Author(s) -

Ilir Rexhepi,

Ermira Qosja

Publication year - 2012

Publication title -

2017 ubt international conference

Language(s) - English

Resource type - Conference proceedings

DOI - 10.33107/ubt-ic.2012.42

Subject(s) - total quality management , disadvantage , organizational culture , context (archaeology) , quality (philosophy) , process (computing) , quality management , business , process management , order (exchange) , quality management system , public relations , knowledge management , public administration , political science , computer science , marketing , law , service (business) , paleontology , philosophy , epistemology , finance , biology , operating system

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