Open AccessConsumer’s Perceptions of Service Quality in Surakarta’s Bus Terminal during New Normal Era
Author(s) -
Nurdhina Arifa,
Muhammad Sholahuddin
Publication year - 2022
Publication title -
journal of business and management studies
Language(s) - English
Resource type - Journals
ISSN - 2709-0876
DOI - 10.32996/jbms.2022.4.4.12
Subject(s) - empathy , reliability (semiconductor) , perception , service quality , service (business) , business , quality (philosophy) , new normal , terminal (telecommunication) , marketing , advertising , psychology , telecommunications , engineering , social psychology , medicine , covid-19 , power (physics) , philosophy , physics , disease , epistemology , quantum mechanics , neuroscience , pathology , infectious disease (medical specialty)