Open AccessEffects of Communication during the COVID-19 Pandemic on Employees of Homes for the Elderly and Infirm
Author(s) -
Ivana Stanić,
Silvija Hinek,
Mili Perkušić
Publication year - 2021
Publication title -
život i škola
Language(s) - English
Resource type - Journals
eISSN - 1849-0972
pISSN - 0044-4855
DOI - 10.32903/zs.67.2.1
Subject(s) - pandemic , interpersonal communication , covid-19 , welfare , psychology , work (physics) , gerontology , interpersonal relationship , quality of life (healthcare) , medicine , nursing , social psychology , political science , disease , engineering , mechanical engineering , pathology , infectious disease (medical specialty) , law
The COVID-19 pandemic is a pervasive problem that has affected allsegments of endeavour, especially in the social welfare system. Consequently,the high risk of COVID-19 infections of the users of homes for the elderly andinfirm and employees is known. The aim of this paper is to point out theimportance and role of employees in homes for the elderly and infirm during theCOVID-19 pandemic. Therefore, this paper highlights the dangers, threats orchallenges faced by employees in homes for the elderly and infirm since theyare directly and daily in communication and interaction with the most at-riskgroup. Furthermore, the paper points to the need for support systems in whichinterpersonal communication with employees is necessary in order to preservework activity. The authors present the results of a survey conducted on asample of 132 employees. The results show how much the communication process during the pandemic affects employees and their approach to work with the aimof preserving their psychological state and thus the life quality of peopleplaced in homes for the elderly and infirm.