Open AccessEffects of Organization Culture on Customer Retention in Commercial Banks in Kenya
Author(s) -
Josephine Awuor Miyonga,
Jomo Kenyatta,
Susan Gregory,
Jomo Namusonge,
M Maurice,
Jomo Sakwa
Publication year - 2018
Publication title -
international journal of academics and research. business and management journal
Language(s) - English
Resource type - Journals
ISSN - 2617-4138
DOI - 10.32898/ibmj.01/1.1article06
Subject(s) - business , customer retention , organizational culture , employee retention , marketing , management , economics , service quality , service (business)