Open AccessEffects of Organization Culture on Customer Retention in Commercial Banks in Kenya
Author(s) -
Josephine Awuor Miyonga,
Jomo Kenyatta,
S. Gregory,
Jomo Namusonge,
M Maurice,
Jomo Sakwa
Publication year - 2018
Publication title -
ijarke business and management journal
Language(s) - English
Resource type - Journals
ISSN - 2617-4138
DOI - 10.32898/ibmj.01/1.1article06
Subject(s) - business , customer retention , organizational culture , employee retention , marketing , management , economics , service quality , service (business)
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