Open AccessKNOWLEDGE TRANSFER IN LEAN MANAGEMENT: EXPERIENCE FROM MALAYSIAN SME
Author(s) -
Fadhilah Mohd Zahari,
Norani Nordin,
Mohd Norhasni Mohd Asaad,
Roshidah Mohamed
Publication year - 2019
Publication title -
journal of technology and operations management/journal of technology and operations management
Language(s) - English
Resource type - Journals
eISSN - 2590-4175
pISSN - 1823-514X
DOI - 10.32890/jtom2019.14.2.6
Subject(s) - tacit knowledge , knowledge management , lean manufacturing , lean project management , business , knowledge transfer , automotive industry , factory (object oriented programming) , process management , computer science , engineering , marketing , programming language , aerospace engineering
This study explores how SME develops knowledge transfer in Lean management, particularly lean tacit knowledge. Lean tacit knowledge is very significant in ensuring the success of lean management implementation, yet the SMEs often found difficulties due to limited capital and resources. A single case study of Malaysian SME in the automotive industry was selected for this purpose. Results show that lean training, problem solving using case study, factory visit, sharing of lean database and online learning are the common approaches used by the studied company in developing the lean tacit knowledge. Moreover, the accomplishment of this knowledge transfer in lean management necessitatesstrong commitment from the employees and the top management support. This study incorporates some practical implications forthe organizations that aim to implement lean management effectively.