Open AccessA METRIC-BASED EVALUATION MODEL FOR APPLICATIONS ON MOBILE PHONES
Author(s) -
Azham Hussain,
Nor Laily Hashim,
Nazib Nordin,
Hatim Mohamad Tahir
Publication year - 2013
Publication title -
journal of ict
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.217
H-Index - 10
eISSN - 2180-3862
pISSN - 1675-414X
DOI - 10.32890/jict.12.2013.8137
Subject(s) - usability , computer science , metric (unit) , mobile phone , usability goals , mobile device , quality (philosophy) , software , human–computer interaction , heuristic evaluation , world wide web , engineering , telecommunications , operating system , philosophy , operations management , epistemology
A number of methods and measures have been used by researchers in software evaluation. Usability metrics is one of the approaches that has been used as a guideline to evaluate the quality of the system in many mobile applications. However, the metrics used for evaluation method keep changing due to new inventions of mobile phones. Thus, there is a need to create a dynamic model for evaluation that can grow together with new inventions and technology. In this paper, a dynamic usability metrics model for evaluation of mobile applications was designed. The model comprises usability goals, questions and metrics for evaluation of applications on mobile phones. To ensure that the model is reliable and effective, a usability study was conducted on two applications installed in different mobile phones. This model proves to be applicable for evaluation of mobile phone applications whereby its questions and metrics can be dynamically changed accordingly to comply with the requirements of the evaluators.