Open AccessSTUDENTS SATISFACTION TOWARD UNIVERSITY HEALTH CENTER: SEM APPROACH
Author(s) -
Hasimah Sapiri,
Zahayu Md Yusof,
Masnita Misiran,
Massudi Mahmuddin
Publication year - 2022
Publication title -
journal of computational innovation and analytics (jcia)
Language(s) - English
Resource type - Journals
eISSN - 2821-3416
pISSN - 2821-3408
DOI - 10.32890/jcia2022.1.1.4
Subject(s) - center (category theory) , perception , health care , medical education , structural equation modeling , psychology , health services , higher education , patient satisfaction , nursing , medicine , political science , environmental health , computer science , chemistry , neuroscience , machine learning , law , crystallography , population
Students with good health contribute to overall academic performance especially in higher education. In the university campus, university health center provides medical and comprehensive health care services. These services including medical and dental treatment, counseling, first aid, and medication. This research explored the perception of undergraduate student towards health center in UUM Sintok campus by using Structural Equation Model. Based on the investigation, the most influence factor is services, while waiting time does not have influence on the student satisfaction towards the university health center.