Open AccessQUALITY MANAGEMENT OF HOTEL SERVICES USING SERVQUAL METHODOLOGY
Author(s) -
Mykhailo Hamkalo,
Nazar Kudła,
Volodymyr Kotsupei
Publication year - 2021
Publication title -
ìnfrastruktura rinku
Language(s) - English
Resource type - Journals
ISSN - 2519-2868
DOI - 10.32843/infrastruct51-19
Subject(s) - servqual , business , quality (philosophy) , service quality , hotel management , marketing , service (business) , tourism , geography , philosophy , epistemology , archaeology