Open AccessFEATURES OF IMPLEMENTING THE CUSTOMER ORIENTATION POLICY IN RAILWAY TRANSPORT
Author(s) -
В. О. Задоя
Publication year - 2021
Publication title -
pričornomorsʹkì ekonomìčnì studìï
Language(s) - English
Resource type - Journals
eISSN - 2524-0900
pISSN - 2524-0897
DOI - 10.32843/bses.72-10
Subject(s) - business , profit (economics) , customer orientation , customer retention , marketing , customer satisfaction , customer to customer , customer advocacy , ticket , transport engineering , industrial organization , computer science , service quality , service (business) , engineering , computer security , economics , microeconomics