Open AccessCUSTOMER-ORIENTATION MANAGEMENT AS A QUALITY IMPROVEMENT TOOL HOTEL SERVICE PRODUCT
Author(s) -
Nataliia Dzhhutashvili
Publication year - 2020
Publication title -
včenì zapiski tavrìjsʹkogo nacìonalʹnogo unìversitetu ìmenì v.ì. vernadsʹkogo. serìâ: ekonomìka ì upravlìnnâ
Language(s) - English
Resource type - Journals
eISSN - 2707-1103
pISSN - 2523-4803
DOI - 10.32838/2523-4803/70-4-20
Subject(s) - business , service orientation , service quality , quality management , customer orientation , process management , product (mathematics) , marketing , market orientation , orientation (vector space) , service (business) , mathematics , geometry