Open AccessAttaining Business Sustainability by Building the Organization Health Index in Organization Behavior: Case Study in Indonesia Private Clinical Laboratory
Author(s) -
Ratih Rachmasari,
Badri Munir Sukoco
Publication year - 2019
Publication title -
jurnal manajemen (edisi elektronik)
Language(s) - English
Resource type - Journals
ISSN - 2301-4628
DOI - 10.32832/jm-uika.v10i2.2583
Subject(s) - indonesian , sustainability , business , index (typography) , referral , marketing , business administration , medicine , family medicine , ecology , philosophy , linguistics , world wide web , computer science , biology
Indonesian health industry predicted will rapidly develop in the next five years. Indonesia health spending spending will reach US $ 60.6 billion over the period 2012 - 2018. PT. X, a company in health industry, has significant growth and widely spread 18 branches all over Indonesia. Therefore, a business sustainability of PT. X needs to be continuously maintained and improved. In accordance with the company's vision “became a national referral center clinical laboratory”, keeping a good performance as well as a business sustainability, PT. X need to maintain a company performance and health of their organization. A questionnaire referring to nine element McKinsey Organizational Health Index was applied to assess PT.X organization health. The OHI score obtained from the survey shows that PT X is quite healthy due to surpass the threshold of healthy organization. It is recommended that organizational behavior improvement refer to market focus basic model; achieving an excellent performance for maintaining business sustainability.