Open AccessThe Impact of Customer Value on Customer Satisfaction and Customer Loyalty in Hotel Firms
Author(s) -
유양호
Publication year - 2017
Publication title -
tourism research
Language(s) - English
Resource type - Journals
ISSN - 1229-571X
DOI - 10.32780/ktidoi.2017.42.3.141
Subject(s) - business , loyalty business model , customer satisfaction , customer delight , customer retention , customer equity , marketing , customer value , customer advocacy , value (mathematics) , business administration , advertising , service quality , mathematics , economics , service (business) , microeconomics , statistics , profit (economics)