Open AccessA Study on the Effects of Jaycustomers’ Behavior on Service Encounter Employees' Job Engagement and Workplace Deviance
Author(s) -
최은미,
허윤경
Publication year - 2017
Publication title -
tourism research
Language(s) - English
Resource type - Journals
ISSN - 1229-571X
DOI - 10.32780/ktidoi.2017.42.2.167
Subject(s) - deviance (statistics) , psychology , social psychology , work engagement , service worker , applied psychology , computer science , labour economics , engineering , economics , work (physics) , mechanical engineering , machine learning