Design and Implementation of a Collaborative Communication Network for Video Conference Services

Under the current global conditions, strong emphasis is put on saving resources and reducing costs, migrating to collaborative unified communications solutions and developing open-source Web applications. The secure video-conferencing system will mainly use VoIP and WebRTC technologies to make multimedia calls, allowing end-users mobile and remote access (MRA) and therefore to facilitate communication between different networks, as well as the accessibility and the interoperability with any type of technology and device. This article will analyze the scalable implementation of the real-time communications network, providing redundancy and load balancing, therefore ensuring the high availability of the entire collaborative communications system. The call control and the dial plan are done through the Unified Call Manager software and WebRTC videoconferencing external access functionality is provided by configuring Traversal Using Relays around NAT (TURN) service across the Expressway Series server pair (Core & Edge). The ability to manage and monitor virtual meetings remains the responsibility of the open-source management tools.