Open AccessGestión de calidad en micro y pequeñas empresas de servicio automotriz ecuatoriano
Author(s) -
Juan Carlos Lucero-Narváez,
Roberto Hidalgo Flor,
Eduardo Cueva-Sánchez
Publication year - 2020
Language(s) - Spanish
DOI - 10.32719/25506641.2020.8.9
Subject(s) - business , product (mathematics) , order (exchange) , quality (philosophy) , automotive industry , customer satisfaction , sample (material) , loyalty , service (business) , quality management , exploratory research , operations management , loyalty business model , service quality , marketing , process management , engineering , finance , mathematics , philosophy , chemistry , geometry , epistemology , chromatography , sociology , anthropology , aerospace engineering