Open AccessAnálisis de las barreras al compromiso con la mejora continua en el servicio posventa de la industria automotriz
Author(s) -
Ricardo Romero-Zárate
Publication year - 2020
Language(s) - Spanish
DOI - 10.32719/25506641.2020.8.2
Subject(s) - automotive industry , business administration , business , service (business) , service quality , population , reliability (semiconductor) , organizational culture , quality (philosophy) , marketing , operations management , process management , public relations , engineering , sociology , political science , philosophy , power (physics) , physics , demography , epistemology , quantum mechanics , aerospace engineering