Open AccessThe Use of E-Payment During COVID-19 Outbreak
Author(s) -
Nur Ani
Publication year - 2020
Publication title -
international journal of scientific research in computer science, engineering and information technology
Language(s) - English
Resource type - Journals
ISSN - 2456-3307
DOI - 10.32628/cseit206470
Subject(s) - payment , business , government (linguistics) , payment service provider , database transaction , marketing , internet privacy , finance , computer science , database , linguistics , philosophy
E-payment is an online technology option for people in the physical distancing period due to Coronavirus outbreak. This study aim is to examine social impact and role of e-payment provider and government related to the use of e-payment transaction as long as period of COVID-19 outbreak. We used PRISMA approach to find related resource to answer research questions. As social impact, we found e-business actor should be shifting their business model to support e-payment and costumers should learn e-payment application to support their payment activity as long as period of physical distancing regulation. As role of e-payment provider, we recommend to conduct a cooperation with banks and payment service providers, providing information to the public about the ease of access in using e-payment and infrastructure that supports for the community to be able to transact with e-payment. As e-government support strategies, we suggest to increase consumer confidence in using e-payment, facilitate consumers to easily transition from manual payments to e-payments and create a social program to support e-payment customers.