Open AccessМЕТОДИКА ОЦІНЮВАННЯ ЯКОСТІ ПОСЛУГ РЕМОНТУ ВИСОКОТЕХНОЛОГІЧНИХ ПРИСТРОЇВ
Author(s) -
У. І. Аніканова-Широкова
Publication year - 2018
Publication title -
otkrytye informacionnye i kompʹûternye integrirovannye tehnologii
Language(s) - English
Resource type - Journals
eISSN - 2663-2411
pISSN - 2071-1077
DOI - 10.32620/oikit.2018.81.13
Subject(s) - quality (philosophy) , questionnaire , computer science , business , mathematics , statistics , epistemology , philosophy
Has been identified criteria for assessing the quality of repair services, has been developed a two-stage methodology for assessing the quality of repair services, which consist of technical control and survey. The author has developed a survey questionnaire. Has been identified the effects of optimization.