Open AccessGap Analysis of Service Quality of BNI Banking Café at Manado Town Square
Author(s) -
Stefani Angmalisang
Publication year - 2019
Publication title -
journal of international conference proceedings
Language(s) - English
Resource type - Journals
eISSN - 2622-0989
pISSN - 2621-993X
DOI - 10.32535/jicp.v2i2.616
Subject(s) - service quality , service (business) , empathy , accidental sampling , business , quality (philosophy) , marketing , business administration , psychology , sociology , social psychology , population , philosophy , demography , epistemology