Open AccessA Case Study of Customer Experiences, Expectations and Satisfaction Level toward Services provided by E-Commerce Shopee during COVID-19 Pandemic in Malaysia
Author(s) -
Nur Izzati Binti Khairul Anuar
Publication year - 2022
Publication title -
international journal of tourism and hospitality in asia pasific
Language(s) - English
Resource type - Journals
eISSN - 2685-8800
pISSN - 2654-7945
DOI - 10.32535/ijthap.v5i3.1889
Subject(s) - customer satisfaction , pandemic , business , marketing , globe , e commerce , covid-19 , customer engagement , advertising , psychology , social media , political science , medicine , disease , pathology , neuroscience , infectious disease (medical specialty) , law
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