Open AccessModel Design of Influence of Service Quality on Customer Satisfaction in Regional General Hospitals in Gorontalo Province
Author(s) -
Rizan Machmud,
Tineke Wolok
Publication year - 2020
Publication title -
international journal of tourism and hospitality in asia pasific
Language(s) - English
Resource type - Journals
eISSN - 2685-8800
pISSN - 2654-7945
DOI - 10.32535/ijthap.v3i3.948
Subject(s) - swot analysis , service quality , customer satisfaction , reputation , quality (philosophy) , marketing , business , patient satisfaction , government (linguistics) , service (business) , nursing , operations management , medicine , engineering , social science , philosophy , linguistics , epistemology , sociology