Open AccessPengaruh Kepuasan Terhadap Loyalitas Konsumen Dengan Switching Cost Sebagai Variabel Moderasi
Author(s) -
Florentinus Heru Ismadi
Publication year - 2022
Publication title -
jurnal keuangan dan bisnis/jurnal keuangan dan bisnis
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2580-1236
pISSN - 1693-8224
DOI - 10.32524/jkb.v20i2.690
Subject(s) - moderation , loyalty , customer satisfaction , business , service (business) , loyalty business model , advertising , marketing , psychology , service quality , social psychology