Open AccessApplying OLAP technology to support decision making in sales process
Author(s) -
Hien Thi Kim Le,
Lien Nguyen,
Phuc Do
Publication year - 2016
Publication title -
khoa học công nghệ
Language(s) - English
Resource type - Journals
ISSN - 1859-0128
DOI - 10.32508/stdj.v19i2.727
Subject(s) - online analytical processing , salary , product (mathematics) , quality (philosophy) , process (computing) , decision support system , computer science , business , database , data warehouse , data mining , economics , geometry , mathematics , epistemology , market economy , operating system , philosophy
OLAP (Online Analytical Processing) is a technology that enables the user to easily and selectively extract and view data from different points of view. It is also an important part of the decision system. This study proposes the decisions in fulfillment process which could be supported by the OLAP technology, including the quality of sales, the main product of the company, the salary and the bonus for sales staff, the credit limit and the price policy for the customer. Furthermore, this research also demonstrates the application of the OLAP technology in the decision making for the main product of A manufacturing and distributing company.