Open AccessSupply chain quality management: a conceptual model.
Author(s) -
Hang Thi Thu Nguyen,
Tuan Minh Tran,
Loan Thi My Ho,
Dang Hai Le,
Quyen Trong Nguyen,
Huy Q. Truong
Publication year - 2015
Publication title -
khoa học công nghệ
Language(s) - English
Resource type - Journals
ISSN - 1859-0128
DOI - 10.32508/stdj.v18i4.976
Subject(s) - supply chain , supply chain management , conceptual model , process management , quality management , quality (philosophy) , computer science , supply chain risk management , guideline , knowledge management , operations management , systems engineering , business , service management , management system , engineering , marketing , database , medicine , philosophy , epistemology , pathology
The integration between quality management and supply chain management is a new research topic in operations research. In the effort of developing a new direction for this integration, a conceptual model of Supply Chain Quality Management (SCQM) practices was proposed and validated by the data collected in Vietnam. As a result, a set of dimensional, reliable and valid concepts that covers all main activities of the supply chain is established. We expect that this model can be used as “a guideline” for the measurement and implementation of SCQM practices as well as facilitates future researches in this field.