Open AccessAre Prospective Counsellors Able to Listen Emphatically? (A Study among Counselling University Students in Indonesia)
Author(s) -
Dedy Surya
Publication year - 2021
Publication title -
al-hikmah
Language(s) - English
Resource type - Journals
eISSN - 2655-0539
pISSN - 2086-9762
DOI - 10.32505/hikmah.v12i1.2767
Subject(s) - active listening , empathy , psychology , scale (ratio) , applied psychology , medical education , social psychology , psychotherapist , medicine , physics , quantum mechanics
Listening ability determines the success of counseling sessions. Counselors must be able to listen to the various problems presented by their participants wholeheartedly. This research aims to illustrate the ability of emphatic listening among counseling students in Indonesia. This descriptive quantitative study involved 318 participants (88.7% women) aged 18-23 years (M= 19.24, SD=1.108) voluntarily selected through convenience sampling. The emphatic listening skills were measured using The Active-Emphatic Listening Scale by Bodie (2011) using Google Form. Based on statistical analysis, it was found that empathic listening to counseling students was classified as high. The study also argues that there are differences in empathy learning skills based on the environment in which they live. At the same time, differences in sex, age, and study year did not determine differences in listening empathetically. This study confirmed that the environment in which a person grows up has implications for empathy.