Open AccessIPTEKS PENINGKATAN LABA PADA PT. BANK RAKYAT INDONESIA (PERSERO) TBK
Author(s) -
Yelfindi Purba,
Ventje Ilat
Publication year - 2018
Publication title -
jurnal ipteks akuntansi bagi masyarakat
Language(s) - English
Resource type - Journals
eISSN - 2684-7426
pISSN - 2614-7378
DOI - 10.32400/jiam.2.02.2018.21740
Subject(s) - business , profit (economics) , customer service , service quality , operational costs , finance , service (business) , financial system , marketing , operations management , economics , microeconomics
Technological advances affect all aspects of life today, not least in the financial sector, namely banking. Banks are one of the institutions that affect the economy, banks also help people in managing their finances. For this reason, the writing of this article aims to see the bank’s business as a customer centered trust business, in utilizing technological advancement to improve the efficiency of operational activities and service quality, and competitiveness which also includes increasing the number of customer so as to reduce operating costs which will ultimately increase profits bank.Keywords: technology advancement, banking profit