Open AccessElectronic Library of Medicine - Jordan: Experience in the Digital Transformation and Managing COVID-19 Crisis
Author(s) -
Ghaith Salameh,
Alice Haddadin
Publication year - 2021
Publication title -
journal of the european association for health information and libraries
Language(s) - English
Resource type - Journals
eISSN - 2392-8131
pISSN - 1841-0715
DOI - 10.32384/jeahil17480
Subject(s) - covid-19 , pandemic , accreditation , sustainability , digital transformation , plan (archaeology) , digital library , crisis management , political science , business , medical education , public relations , computer science , medicine , world wide web , geography , pathology , infectious disease (medical specialty) , law , biology , art , literature , poetry , ecology , disease , archaeology
During COVID-19 pandemic Electronic Library of Medicine – Jordan (ELM) was on the upfront of dealing with the crisis. ELM worked on a response plan for the Digital Transformation of its online services with focus on COVID-19. The plan strategy consisted of four phases: preparation, implementation, evaluation and sustainability.
The immediate management for COVID-19 pandemic was done through having a dedicated COVID-19 Knowledge Center and digitizing all training and educational sessions. An online survey for the evaluation of the impact on the Digital Transformation of library services was done. Evaluation results showed satisfactory impact. The COVID-19 pandemic was an opportunity to ELM, and it even enhanced the library services and training. Challenges concerning sustainability and accreditation of the continuing professional development need to be addressed with concerned authoritative parties within Jordan.