Open AccessContact-centers and Artificial Intelligence
Author(s) -
Mark Raynus
Publication year - 2021
Publication title -
intellectual archive
Language(s) - English
Resource type - Journals
ISSN - 1929-4700
DOI - 10.32370/ia_2021_12_26
Subject(s) - architecture , artificial intelligence , computer science , engineering , visual arts , art
Ruslan Makrushin talks to “Intellectual Archive” about trends in the advanced contact centers market, the future of their architecture and the application of the artificial intelligence