Open AccessInterference: COVID-19 and the Impact on Potential and Performance in Healthcare
Author(s) -
Leslie M Sizemore,
Shirley Peganoff-O'Brien,
Camille Skubik-Peplaski
Publication year - 2021
Publication title -
work
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.5
H-Index - 50
eISSN - 1875-9270
pISSN - 1051-9815
DOI - 10.3233/wor-213512
Subject(s) - health care , transparency (behavior) , productivity , psychological resilience , covid-19 , business , metric (unit) , interference (communication) , pandemic , unintended consequences , psychology , computer science , medicine , political science , computer security , marketing , economics , social psychology , telecommunications , channel (broadcasting) , disease , pathology , infectious disease (medical specialty) , law , macroeconomics
BACKGROUND: COVID-19 has had a significant effect on all aspects of life and occupational performance most recently. OBJECTIVE: This aim of this article was to discuss the concept of interference and the role that interference plays in productivity and potential across healthcare settings. METHODS: The framework design was the application of Bolea and Atwater’s interference framework to probe the COVID-19 pandemic within healthcare organizations. RESULTS: Leadership that focuses on transparency, frequent metric measurement can increase potential and then managing for unintended consequences can foster optimal occupational performance for both the practitioner and client. CONCLUSION: Interference is a critical concept in understanding organizational behavior. Transparent leadership is needed to adequately support organizations to create resilience in the workplace.