z-logo
open-access-imgOpen Access
Tracking metrics that matter for scaling up employment outcomes
Author(s) -
Alberto Migliore,
John Butterworth,
Jeannine Pavlak,
Michael Petrick,
Stephen Aalto
Publication year - 2021
Publication title -
journal of vocational rehabilitation
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.45
H-Index - 36
eISSN - 1878-6316
pISSN - 1052-2263
DOI - 10.3233/jvr-211136
Subject(s) - leverage (statistics) , seekers , tracking (education) , business , data quality , work (physics) , service (business) , computer science , marketing , psychology , engineering , political science , mechanical engineering , pedagogy , machine learning , law
BACKGROUND: Supporting employment consultants in their work with job seekers is critical for increasing the employment outcomes of people with disabilities. OBJECTIVE: To better understand how to leverage data for supporting employment consultants, including what metrics to track, what to do with the data, and what can be improved. METHODS: A panel of three directors of employment programs addressed these questions as part of the Association of People Supporting Employment First (APSE) 2020 conference. RESULTS: Most employment service providers collect data for billing and compliance reporting. Innovative providers leverage data for quality improvement. CONCLUSIONS: Tracking metrics designed specifically for monitoring the implementation of effective employment supports is key for leveraging data for continuous quality improvement and thus improving job seekers’ employment outcomes.

The content you want is available to Zendy users.

Already have an account? Click here to sign in.
Having issues? You can contact us here