Open AccessEvaluation of emotional labor in Japanese service industry -Management by clients, gender role expectations, and omotenashi-
Author(s) -
Reijiro Aoyama
Publication year - 2020
Publication title -
rìběn xuékān
Language(s) - English
Resource type - Journals
ISSN - 1727-7183
DOI - 10.32319/gakkan/2020/vol23/aoyama
Subject(s) - emotional labor , business , service (business) , psychology , tertiary sector of the economy , labour economics , marketing , social psychology , economics