Open AccessImplementation of e-service quality by front office department in increasing guest satisfaction at Movenpick Resort & Spa Jimbaran Bali
Author(s) -
Kadek Hindra Wijaya Putra,
Indah Purnama Sari,
I Nyoman Winia
Publication year - 2022
Publication title -
journal of applied sciences in travel and hospitality
Language(s) - English
Resource type - Journals
ISSN - 2622-8319
DOI - 10.31940/jasth.v5i2.88-97
Subject(s) - front office , documentation , service quality , service (business) , quality (philosophy) , business , operations management , marketing , computer science , engineering , philosophy , epistemology , programming language