Open AccessANALYSIS OF THE RECEPTIONIST SERVICE QUALITY ON GUEST SATISFACTION AT HARPER KUTA HOTEL
Author(s) -
Anak Agung Kompiang Trijaya Putra,
Ni Nyoman Sri Astuti,
Ni Ketut Bagiastuti
Publication year - 2020
Publication title -
journal of applied sciences in travel and hospitality
Language(s) - English
Resource type - Journals
ISSN - 2622-8319
DOI - 10.31940/jasth.v3i1.1807
Subject(s) - servqual , service quality , reliability (semiconductor) , test (biology) , customer satisfaction , quality (philosophy) , loyalty , perception , service (business) , psychology , computer science , measure (data warehouse) , applied psychology , marketing , business , data mining , paleontology , power (physics) , philosophy , physics , epistemology , quantum mechanics , neuroscience , biology