Open AccessANALYSIS OF GUEST SERVICE ASSISTANT SERVICE QUALITY FOR GUESTS’ SATISFACTION AT THE ONE LEGIAN HOTEL
Author(s) -
I Nyoman Esa Arimbawa,
I Gusti Agung Bagus Mataram,
I Ketut Budarma
Publication year - 2019
Publication title -
journal of applied sciences in travel and hospitality
Language(s) - English
Resource type - Journals
ISSN - 2622-8319
DOI - 10.31940/jasth.v2i1.1298
Subject(s) - servqual , service quality , dimension (graph theory) , likert scale , reliability (semiconductor) , service (business) , perception , quality (philosophy) , scale (ratio) , psychology , validity , marketing , business , mathematics , geography , psychometrics , epistemology , quantum mechanics , neuroscience , pure mathematics , clinical psychology , developmental psychology , power (physics) , philosophy , physics , cartography