Open AccessANALYSIS SERVICE QUALITY OF FRONT OFFICE DEPARTMENT AT HOTEL BALI MANDIRA RESORT & SPA
Author(s) -
I Putu Edi Hendra Badrianta,
Made Sudiarta,
Ni Putu Somawati
Publication year - 2019
Publication title -
journal of applied sciences in travel and hospitality
Language(s) - English
Resource type - Journals
ISSN - 2622-8319
DOI - 10.31940/jasth.v2i1.1280
Subject(s) - service quality , servqual , service (business) , customer satisfaction , marketing , business , quality (philosophy) , gap analysis (conservation) , operations management , advertising , engineering , philosophy , epistemology , biodiversity , ecology , biology