Open AccessRussian-speaking tour guide’s language mastery: mastering foreign language for quality service assurance
Author(s) -
Gede Ginaya,
I Wayan Jendra,
Ida Zuraidah,
I Ketut Sadia
Publication year - 2018
Publication title -
journal of applied studies in language
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2615-4706
pISSN - 2598-4101
DOI - 10.31940/jasl.v2i2.1079
Subject(s) - tourism , service quality , quality assurance , communicative competence , foreign language , competence (human resources) , grammar , service (business) , psychology , quality (philosophy) , business , public relations , marketing , pedagogy , medical education , linguistics , political science , social psychology , medicine , philosophy , epistemology , law