Open AccessThe Role of COBIT5 as a Reference for Quality Service Quality Improvement
Author(s) -
Kevin Pratama Arthananda,
Wella Wella
Publication year - 2022
Publication title -
ultima infosys/ultimainfosys
Language(s) - English
Resource type - Journals
eISSN - 2549-4015
pISSN - 2085-4579
DOI - 10.31937/si.v12i2.2181
Subject(s) - information technology infrastructure library , business , standardization , cobit , service (business) , certification , service quality , process management , quality management system , quality (philosophy) , quality management , information technology , computer science , marketing , finance , corporate governance , management , philosophy , epistemology , economics , operating system