Open AccessCritical Success Factors of Knowledge Management in Higher Education Institution
Author(s) -
Calandra Alencia Haryani,
Suryasari Suryasari
Publication year - 2020
Publication title -
international journal of new media technology/ijnmt (international journal of new media technology)
Language(s) - English
Resource type - Journals
eISSN - 2581-1851
pISSN - 2355-0082
DOI - 10.31937/ijnmt.v7i2.1761
Subject(s) - critical success factor , institution , knowledge management , higher education , academic institution , boosting (machine learning) , business , political science , sociology , computer science , library science , social science , machine learning , law
Knowledge Management (KM) has become an integral factor for many organizations to achieve their goals. Currently, Higher Education Institutions (HEI), have also joined the practices of KM, to enhance the institution’s quality, boosting the effectiveness, developing human resource, and constructing the knowledge culture within the institution. The aim of this study is to observe the constructed Critical Success Factor (CSF) model affecting the implementation of KM. This study follows Kitchenham’s Systematic Literature Review (SLR) procedures from 15 eligible journal articles obtained through KM related literature. The results, analysis, and discussions are elaborated in the paper.