Open Access"Continuously Improving the Quality of Tourism Services, a Method of Increasing Customer Satisfaction"
Author(s) -
Anca Madar
Publication year - 2019
Publication title -
bulletin of the "transilvania" university of braşov. series v, economic sciences
Language(s) - English
Resource type - Journals
eISSN - 2065-2208
pISSN - 2065-2194
DOI - 10.31926/but.es.2019.12.61.1.12
Subject(s) - customer satisfaction , business , tourism , service quality , quality (philosophy) , marketing , geography , service (business) , philosophy , epistemology , archaeology