Open AccessExternal aggressions to health personnel in health centers of primary care in the city of Ibarra
Author(s) -
Verónica Gordillo Corrales,
Michelle Ferrer Villalobos,
Cindy Elizabeth Burbano,
Pamela Merino-Salazar
Publication year - 2019
Publication title -
espirales, revista multidisciplinaria de investigación
Language(s) - English
Resource type - Journals
ISSN - 2550-6862
DOI - 10.31876/er.v3i29.602
Subject(s) - aggression , exploratory research , health care , medicine , primary care , occupational safety and health , affect (linguistics) , nursing , psychology , population , family medicine , psychiatry , environmental health , communication , pathology , sociology , anthropology , economics , economic growth
Although the events of aggression in the work affect practically all the sectors and categories of the working population, there are groups with greater risk of suffering the objectiveof this study is to determine the frequency and the types of aggression towards the health professionals of centers of primary care in the city of Ibarra. Materials and methodsThis is an exploratory study carried out in 181 medical professionals, nurses and nursing assistants. The study variables included sociodemographic characteristics of the persons attacked, as well as the type and characteristics of the aggression, which were described by means of frequencies and percentages. Results66.9% of the participants reported assaults, of which 61.9% were verbal. The main aggressors were the patient or his relatives, women (61.2%), and people between 31 to 50 years (68, 6%). DiscussionIn a similar way to previous studies, in the present study it was observed that more than half of the participants have been victims of external aggressions in their workplace ConclusionsThe most frequent triggers were the delay in attention and the lack of resources . The high frequency of external aggressions in primary care health personnel requires establishing prevention, action and notification plans for these events.