Open AccessMEDIASI WORK ENGAGEMENT PADA PERCEIVED ORGANIZATIONAL SUPPORT YANG DIRASAKAN TERHADAP JOB SATISFACTION DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR
Author(s) -
Nala Tri Kusuma,
Ignatius Soni Kurniawan,
Jajuk Herawati
Publication year - 2021
Publication title -
jurnal ilmiah ekonomi dan bisnis
Language(s) - English
Resource type - Journals
eISSN - 2442-9813
pISSN - 1829-9822
DOI - 10.31849/jieb.v18i2.5664
Subject(s) - organizational citizenship behavior , psychology , organizational commitment , perceived organizational support , work engagement , job satisfaction , citizenship , social psychology , accidental sampling , sample (material) , work (physics) , applied psychology , political science , sociology , engineering , politics , mechanical engineering , population , demography , law , chemistry , chromatography
The purpose of this research is to analyze whether work engagement mediates perceived organizational support toward job satisfaction and organizational citizenship of SMEs in Yogyakarta. The sampling method of this research used accidental sampling by spreading questionnaire. Total of the sample were 100 respondents. The result showed that the relationship between perceived organizational support and job satisfaction was partially mediated by work engagement. Furthermore, this research also proved that work engagement partially has not mediated the relationship between perceived organizational support and organizational citizenship behavior. Implications of the findings suggest strengthening perceived organizational support and work engagement consistently in increasing organizational citizenship behavior in the organization