Open AccessPENINGKATAN KUALITAS LAYANAN SISTEM ELECTRONIC DATA CAPTURE UNTUK MENINGKATKAN LOYALITAS MERCHANT
Author(s) -
Theodorus Sendjaja,
Rosita Kawandari
Publication year - 2020
Publication title -
e-journal apresiasi ekonomi/e-jurnal apresiasi ekonomi
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2613-9774
pISSN - 2337-3997
DOI - 10.31846/jae.v8i1.271
Subject(s) - servqual , credibility , service quality , reliability (semiconductor) , loyalty , dependability , quality (philosophy) , service (business) , business , computer science , marketing , reliability engineering , engineering , power (physics) , philosophy , physics , epistemology , quantum mechanics , political science , law