Open AccessINTERNAL BUSINESS PROCESS PERSPECTIVE OF BALANCED SCORECARD: DRIVER TO OUTSHINE IN FRONT OF CUSTOMERS AND SHAREHOLDERS (AN EMPIRICAL STUDY ON INTER-BANK AND INTER-SECTOR COMPARISON OF PUBLIC AND PRIVATE SECTOR BANKS IN INDIA)
Publication year - 2020
Publication title -
journal of critical reviews
Language(s) - English
Resource type - Journals
ISSN - 2394-5125
DOI - 10.31838/jcr.07.13.43
Subject(s) - balanced scorecard , business , shareholder , process (computing) , perspective (graphical) , private sector , public sector , empirical research , accounting , banking industry , process management , finance , corporate governance , economics , computer science , economy , economic growth , philosophy , epistemology , artificial intelligence , operating system